Our Commitment to Privacy
We are committed to complying with the provisions of the Personal Data (Privacy) Ordinance ("PDPO") in managing personal data to safeguard the privacy, confidentiality, and security of the personal data we hold. We are equally dedicated to ensuring that all our employees and agents uphold these obligations. If we request information from you to identify you when using our services, you can be assured that such information will only be used in accordance with this Privacy Policy Statement.
Our commitment to compliance with the PDPO is based on the following principles:
We only collect personal data that we consider relevant and necessary to provide our services and products.
Personal data will only be used for the specified purposes and will not be used for other purposes without your consent.
We will not disclose personal data to any third party unless (i) we have obtained your consent, or (ii) required by law, and any such disclosure will only be made under proper authorization.
We will take all reasonably practicable steps to ensure your personal data is kept secure, confidential, and accurate. Data will not be retained longer than necessary.
Only authorized personnel are permitted to access or process your personal data.
You have the right to access and correct your personal data.
Collection of Personal Data
We will collect your personal data in various ways, including, but not limited to, when you use our website (the "Website") and mobile application(s) (the "App"), contact us, and apply for our services. Where appropriate, you may be asked to provide your name, address, telephone number, and email address. Providing your personal data to us is voluntary; however, without it, we may be unable to process your request or provide the services you require.
Certain data may be collected automatically when you browse the Website and App. For instance, your web browser automatically sends data to every website you visit, including ours, as a standard feature. This data includes your Internet Protocol (IP) address, domain name, browser type and configuration, language settings, geographical location, operating system, time/duration, and previously visited websites (Browsing Data). We may also collect information about your usage and activities on the Website and App. We use this aggregated, non-personally identifiable data to analyze trends, administer the Website and App, track user movements around the Website and App, and gather demographic information about our user base as a whole.
All personal data you provide will be kept confidential and accessible only to authorized personnel. We will only disclose your personal data to third parties in accordance with this Privacy Policy Statement.
Use of Personal Data
We use your personal data to provide our services to you, operate and improve the Website and App, send you information, and for other purposes described in this Privacy Policy Statement or disclosed to you on the Website or in connection with our services.
You agree and understand that any and all data provided to and collected by us may be used for the following purposes:
To provide and improve our services to you;
To personalize and enhance your experience on the Website and App;
To process your application or request;
To establish applications by registering accounts with us;
To apply to become a partner;
To respond to and follow up on your inquiries and provide customer service;
To provide service information and other services and content you request, and to send information related to accounts and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
To conduct statistical analysis, research, surveys, quality assurance, and reviews;
To notify you of service changes that may affect you;
To send you information about new promotions, products, and services offered by Payment Asia and our selected partners;
To conduct aggregated analysis of promotional performance;
For maintaining internal records;
To fulfill regulatory and/or compliance obligations; and
For other purposes directly related to any of the above.
Transfer of Personal Data
When you register to use our services, we may share the personal data you provide with the following third parties only when necessary for them to provide the relevant service:
Credit card processing companies and payment suppliers to charge you for services;
Email service providers to send emails on our behalf;
Employment resource companies to process your job application;
Business partners, joint venture partners, service providers, vendors, agents, consultants, and independent contractors providing administrative or other services to us within the normal course and scope of our business;
To comply with any applicable law, regulation, governmental order, or court order, or to respond to any lawful requests and legal process;
To protect the rights and property of Payment Asia, our agents, members, and others, including enforcing our agreements, policies, and Terms of Use;
Where we believe in good faith that disclosure is necessary to respond to an emergency or protect the personal safety of any person; and
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
We also reserve the right to disclose your personal data to our affiliated companies, including Payment Asia Group's subsidiaries and associated companies within and outside Hong Kong.
In any such case where your data is transferred and becomes subject to a different privacy policy, we will provide notice.
Direct Marketing
We may, from time to time, use the data we collect or hold, including your name, address, telephone number, and email address, for direct marketing purposes. Unless we have obtained your consent or indication of no objection, we will not transfer or disclose your personal data to any third party for direct marketing purposes. However, we may transfer and disclose your name, address, telephone number, and email address to companies within our Group in Hong Kong or overseas for the direct marketing of payment-related products. To carry out the above direct marketing, we may engage third-party data processors or service providers.
When you provide consent or indicate no objection to the above uses, you agree to our use of your personal data for the stated purposes. You have the right to withdraw your consent to such use at any time. You may also change your preferences regarding the use of your data for direct marketing at any time by contacting us at wangmuhua840@gmail.com.
Security
The security of your personal data is extremely important to us. We take reasonable security measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, and destruction. When you enter sensitive information (such as credit card numbers) on our online registration or order forms, we encrypt that information using Secure Socket Layer (SSL) technology.
If you use a password on our Website or App, you are responsible for keeping it confidential and should not share it with others. If you believe your password has been misused, please notify us immediately.
We also have appropriate procedures in place to safeguard and secure the data we collect offline.
However, please note that despite our efforts, no security measures are impenetrable.
Cookies
We may automatically collect certain data through the use of "cookies". Cookies are small data files that track and collect your browsing data from your web browser. Among other things, the use of cookies helps us improve the Website, App, and your experience. We use cookies to see which areas and features are popular, count the number of computers accessing our Website and App, personalize your experience, and remember your preferences. Cookies will also use this data during your future visits to the Website and App so that the server can recognize that you have visited the Website and App before. We may also link the data stored in cookies to any personally identifiable data you submit on the Website and App. Cookies will never allow us access to your computer or any information about you, beyond the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, if you set your browser to decline cookies or you reject cookies, you may not be able to access some features or services of the Website or App. Our Privacy Policy Statement does not cover the use of cookies by our service providers, and we do not have access or control over these cookies.
Hyperlinks
The Website and App may contain links to other websites. We are not responsible for the protection and privacy of any data you provide while visiting such sites, which are not governed by this Privacy Policy Statement. We encourage you to read the applicable privacy policy of the website in question.
Retention of Personal Data
We will retain all personal data in accordance with the guidelines set out in the PDPO. We will only retain and use your personal data for the duration that your account is active or as needed to provide you services, and as necessary to achieve the purposes for which such data was collected (including any directly related purposes), to fulfill our legal obligations, resolve disputes, and enforce our agreements.
Managing Your Personal Data
You have the following rights regarding your personal data:
To know about and access the personal data we hold;
To supplement, change, or delete your personal data;
To restrict or object to the processing of personal data;
To data portability, i.e., to receive your personal data in a structured, commonly used, and machine-readable format and to have that personal data transmitted directly to another data user; and
To lodge a complaint with the relevant data protection authority.
You may choose to restrict the collection or use of your personal data in the following ways:
Look for the box you can click to indicate that you do not want the data to be used for direct marketing purposes whenever you are asked to fill in a form on the Website or App.
If you have previously agreed to us using your personal data for direct marketing purposes, you may change your mind at any time by emailing us at wangmuhua840@gmail.com.
If you wish to exercise any of the above rights, please contact our Data Protection Officer by email at wangmuhua840@gmail.com.. To protect your privacy and identity, we will take reasonable steps to verify your identity before granting access to or making corrections to your personal data. Please note that we reserve the right to charge a reasonable fee for processing any data access request in accordance with the PDPO.
Revision of Privacy Policy Statement
We may revise the terms of this Privacy Policy Statement from time to time and encourage you to review this Privacy Policy Statement periodically to ensure you are aware of the latest version.